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The Stanford Company's Hotel Strategic Audit is a methodical approach to business analysis and planning. Our Hotel Strategic Audit Program will focus on all non
food and beverage operating departments within a Hotel operation. Within two weeks The Stanford Company professionals will:
A. Thoroughly review your hotel operations based on on site evaluations.
B. Analyze all financial information against industry norms, noting trends and areas of opportunity.
C. Provide a detailed review of your programs and procedures in the areas of.
• MARKETING & POSITIONING
• MERCHANDISING
• FRONT DESK OPERATIONS
• GUEST ROOMS
• RESERVATIONS
• PHONE SYSTEMS
• HOUSEKEEPING
• LAUNDRY
• RECREATION
• GUEST RELATIONS
• CONCIERGE
• CONTROLS
• M.I.S. MANAGEMENT SYSTEMS
• ADMINISTRATION
• PURCHASING
• TRAINING & DEVELOPMENT
• MAINTENANCE
• FIRE, HEALTH & SAFETY
This analysis will be followed by a strategy session with key members of your staff.
Goals will be formalized into a workplace detailing responsibilities, timetables and the financial objectives of each goal.
When The Stanford Company has completed its work, you will have:
• Solid objectives for business improvement, growth and cost control.
• A plan for achievement of your new goals, including the responsible parties for each.
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Concept Development and Design